Information We Collect
We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and mailing address when you register on our website, place an order, subscribe to our newsletter, or contact us for customer support. By registering on our website, placing an order, or otherwise interacting with our services, you provide explicit consent for us to process your personal information as outlined in this Privacy Policy.
Automatically Collected Information
When you visit our website, we may collect certain information automatically, including your IP address, browser type, operating system, referring URLs, device information, and usage details. This information does not reveal your specific identity but may include device and usage information for maintaining the security and operation of our services.
Age Restriction
Our website and services are not intended for individuals under the age of 21. We do not knowingly collect or solicit personal information from anyone under 21 years of age. If you are under 21, please do not attempt to register on our website, make purchases, or provide any personal information. If we learn that we have inadvertently collected personal information from a user under 21, we will promptly delete such information.
How We Use Your Information
We use the information we collect for the following purposes: to process and fulfill your orders; to communicate with you, including sending order confirmations, updates, and promotional materials; to improve our website, products, and services; to respond to your inquiries and provide customer support; and to comply with legal obligations.
Payment Processing
Eternal Peptides uses third-party payment providers to securely process transactions. We accept Visa, Mastercard, American Express, CashApp, and Bitcoin. Eternal Peptides does not store credit card, cryptocurrency wallet, or financial data on its servers. By making a purchase, you acknowledge that your payment data may be collected and processed by our payment providers, subject to their privacy policies.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances: to trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential; to comply with legal requirements, such as a law, regulation, search warrant, subpoena, or court order; and in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
How Long Do We Keep Your Information?
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information. If deletion is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible. Eternal Peptides retains customer data for up to 5 years after account deletion to comply with fraud prevention, legal requirements, and dispute resolution policies. After this period, data is permanently deleted unless required by law.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security. Transmission of personal information to and from our services is at your own risk.
What Are Your Privacy Rights?
If you would like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.
Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. You can choose to set your browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of our website may not function properly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Questions?
Eternal Peptides is committed to providing exceptional quality and customer service. We are here to help with any questions or concerns you may have about our services. Please don’t hesitate to reach out to us for support. For any inquiries about our Privacy Policy, feel free to contact us at support@eternalpeptides.net
